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  2. Passenger

Passenger

Here you will find help and guidance around riding with eCabs

Mobile App

  • How do I download the app
  • Can I book in advance
  • I would like a price quote
  • Can I amend my trip
  • I would like to cancel a trip
  • How do I add a promo code
See all 9 articles

Feedback/Complaints

  • My driver was rude
  • Driver arrived late
  • Unsafe journey
  • Driver took a long route
  • I was never picked up
  • I was charged twice
See all 7 articles

Your Trip

  • Waiting time
  • Cancellation charges
  • Payment methods
  • Size of luggage that fits in car
  • I lost an item in one of your cabs
  • Where is my driver?
See all 7 articles

Most Popular Questions

  • How do I place a booking on a Corporate Account?
  • I do not wish to receive marketing emails
  • I would like to delete my account/profile
  • Pricing Policy
  • How can I get a receipt?
  • Travelling with children
See all 14 articles
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