Skip to main content
eCabs Help Center home page
Sign in
  1. eCabs
  2. Passenger

Passenger

Here you will find help and guidance around riding with eCabs

Mobile App

  • How do I download the app?
  • Can I book in advance?
  • I would like a price quote
  • How do I add a credit card?
  • I would like to change the payment method
  • Amending my personal details
See all 9 articles

Most Popular Questions

  • Pricing policy
  • How can I book a ride?
  • How can I get a receipt?
  • How can I contact you?
  • How do I place a booking on a Corporate Account?
  • What are the payment methods you offer?
See all 14 articles

Your Trip

  • Payment methods
  • Waiting time
  • How can I contact my driver?
  • I lost an item in one of your cabs
  • Where is my driver?
  • Cancellation charges
See all 7 articles

Feedback/Complaints

  • Driver arrived late
  • I was never picked up
  • Unsafe journey
  • My driver was rude
  • I was charged twice
  • Driver overcharged me/had no change
See all 7 articles
eCabs