We are very sorry to hear about your experience. Passenger safety is of utmost priority for eCabs and we take such feedback very seriously. Kindly send an email to crm@ecabs.com.mt with the following details: contact number, time and date of booking. We will check our internal systems to confirm the speed of the vehicle and ensure immediate feedback is provided. The incident will also be escalated to the relevant teams for any required action to be taken according to our internal procedures.